The National Examination Board in Occupational Safety and Health (NEBOSH) is a leading global organisation which provides health, safety and environmental qualifications – all highly respected by governments, employers and learners alike. Tens of thousands of people from more than 170 countries study for a NEBOSH qualification every year through its network of over 450 Learning Partners.

We are now looking for a Chief Delivery Officer (CDO) to provide leadership and strategic direction on achieving an outstanding level of customer experience for the organisation’s Learning Partner network and learners. This will include an approach centred on what matters to customers and empowering our people to deliver it.

More specifically this exciting role will provide the CEO and Trustees of NEBOSH with the appropriate assurances they need to ensure that all aspects of the Learning Partner and learner journey are managed, safeguarded, measured, and recorded in line with legal and regulatory requirements and to the highest standards of customer service.

In addition, the CDO role will be accountable for transforming the Operations Directorate to take full advantage of our investment in new technology. This will be achieved by providing strategic insights and expertise at a senior leadership level, to drive best practices in all functional areas, and to ultimately deliver tangible and measurable benefits in support of delivering the new strategy.

For a confidential discussion about this opportunity please contact our retained advisors at McLean Public: Rebecca Jones on rebecca.jones@mcleanpublic.com / 07717 757158 or Jonathan Swain on jonathan.swain@mcleanpublic.com / 07733 304094.